Giang Le: Hey everyone, welcome back to Beyond the Screen. I'm Giang, founder of Studio Germina, and today I sit down with Adam for a conversation about email lists, and why the physician creators who build one before their first brand deal end up getting paid very differently than the ones who don't. Adam: Thanks for having me on again, Giang. This is one I've wanted to dig into because it sounds almost too simple, an email list, and yet I keep hearing you say it's the single biggest lever a lot of physicians are leaving on the table. So let's open it up. What actually is an email list, in your definition, and why isn't it just the same thing as having followers? Giang Le: It's actually a really simple definition. An email list is a database of people who have given you permission to send them email. That's the whole thing. What makes it powerful is that one word, permission. Every address on that list belongs to someone who chose to hear from you directly, without a platform deciding whether they even get to see it. Adam: So walk me through the mechanics of that. Technically, what's actually stored? Giang Le: Technically, it's a list of addresses sitting in an email platform, and each one has a record of when and how that person consented. But practically, think of it as a direct line. A follower is someone a platform may or may not show your work to. A subscriber is someone who will actually receive it. Adam: And the reach difference is real, right? I've seen creators say their posts barely hit a fraction of their followers. Giang Le: That's exactly it. On most platforms, a post reaches a small fraction of your followers. A well-run newsletter reaches most of your list, every single time you send it. That gap is the whole argument for building one. Adam: Okay, so where this gets interesting for me is the brand deal side. Why does having a list change the actual negotiation? Giang Le: Three reasons, and they come up in roughly this order of how often they bite. The first is leverage. A brand negotiating with a creator who only has social reach is negotiating with someone who can be replaced by a similar account with similar numbers. But a creator with, say, fifteen thousand engaged readers in a specific clinical niche, that person can't be swapped out. That changes the whole conversation, and it changes the rate. We actually dig into what that audience is worth in dollar terms in another piece, I'll put the links in the description. Adam: So leverage is reason one. What's reason two? Giang Le: A deliverable that's actually yours. A sponsored segment in your newsletter is a product you control completely. The placement, the wording, the disclosure, the evidence standard, all of it. On social, the platform sits between you and the reader. In email, nothing does. Adam: And the third? Giang Le: Insurance. Accounts get suspended by mistake. Algorithms change overnight. A platform loses relevance, it happens all the time. The list survives every bit of that. I've seen physicians build a following over five years and never collect a single address, and they've built their entire career on land they don't own. Adam: That's a hard way to put it, but I think it's the right way. Leverage, ownership, and insurance. That's the framework. Giang Le: That's the framework. Adam: Okay, so say someone's convinced. What does actually starting one look like? Because I think a lot of physicians hear build an email list and imagine something that takes months. Giang Le: It really takes an afternoon. First, choose an email platform, any mainstream one works fine, the choice matters far less than actually sending. Second, create a signup form and put it somewhere people already are, your link in bio, the end of your videos, your website. Adam: And then what, you just wait for people to join? Giang Le: No, then you write one welcome email. It says what subscribers will get and how often, and you include your three best pieces of content so new people get an immediate sense of what they signed up for. Adam: What about frequency? Is there a standard? Giang Le: Weekly is the standard, and there's a reason for that. It's often enough to stay top of mind, and not so often that it becomes noise. You decide on a schedule you can actually keep, and you send the first one. It will be imperfect. You send the second one anyway. Adam: So the steps are platform, form, welcome email, schedule, send, and don't let the first one be perfect. Giang Le: Exactly that. Adam: Now, building the list itself. What actually gets people to join, versus just sitting there with a form nobody fills out? Giang Le: The list grows when there's a specific reason to join and a low-friction place to do it. The method I like best for clinicians is answer the question, then offer the longer answer. Every piece of short content becomes an invitation, the full version is in this week's email. Adam: That's clever, it turns your existing content into the funnel instead of asking people to do something extra. Giang Le: Right. The second method is a lead magnet, something short and useful and specific to your audience. A checklist, a one-page guide, a list of questions to bring to an appointment. We go deeper on the versions that respect a clinician's credibility in another post, the links are in the blog, click over and check them out. Adam: What about just saying it out loud? Giang Le: That one gets skipped constantly. At the end of every talk, every podcast appearance, every interview, you mention the newsletter exists and where to find it. And then make the newsletter worth forwarding, because referrals from existing readers are the highest quality subscribers you'll ever get. Adam: And on the flip side, what should someone never do here? I imagine in healthcare there's a line. Giang Le: There's a real line. Don't buy lists. Don't import contacts who never opted in. And never use patient data from any clinical system for anything related to your creator work. The list has to be built from people who chose it, one at a time. That's not optional, that's the whole foundation. Adam: Let's talk about the slow part, because I imagine the first stretch doesn't feel like much is happening. Giang Le: It doesn't. The first few hundred subscribers are the slowest, genuinely. But then content compounds, referrals start kicking in, and the lead magnet does its work while you're asleep. A list that grows by a few hundred a month for a couple of years, that becomes a media property. And a media property is what a brand is actually happy to pay for. Adam: So the patience upfront is the whole game. Giang Le: It is. But here's the part nobody tells you. The list is easy to start and hard to run. The signup forms, the welcome sequence, the platform settings, the segment logic, the sponsor structure, the compliance footer, the weekly discipline, none of that requires a physician's training, and all of it eats a physician's evenings. Adam: That's the tension, right. The thing that makes you valuable isn't the thing you actually trained for. Giang Le: Exactly. You trained to practice medicine, not to run email infrastructure. Giang Le: That's really the whole reason Studio Germina exists for this piece of the work. An email list is the first asset a creator builds that nobody can take away. We build it, we run it, and we turn it into something brands pay properly for, so the only thing you have to do each week is write the one idea you wanted to share. Adam: So what's the actual division of labor there? Giang Le: You are the medical expert, we are the marketing and business experts. That's the whole arrangement, and it's a partnership, not a vendor relationship. You keep doing the part only you can do, the clinical work, the teaching, the content people trust. We take the part you never wanted, the positioning, the deals, the contracts, the pricing, the reporting that proves it worked. Adam: And you're selective about which deals come through, from what I remember. Giang Le: Very. We pick the opportunities we bring you, and we turn down the ones that don't fit. Every partnership has to line up with your brand, your ethics, and your vision for the work. If something doesn't line up, we say no on your behalf and we tell you why. So if you're a physician or healthcare creator who would rather just show up and create instead of managing a sponsor pipeline and a platform's compliance footer, book a consultation at studio germina dot com, and we'll build the list and handle the business side alongside you. Adam: I think that's the cleanest way to frame it I've heard. Own the list before you negotiate the deal, because the list is the leverage. Giang, thank you for breaking down the mechanics of this, from the definition all the way to what actually gets people to hit subscribe. Giang Le: Thanks for digging into it with me, Adam. Adam: To everyone listening, if any of this is making you think about that newsletter you keep meaning to start, the links we mentioned are below in the description. Thanks for listening to Beyond the Screen, and we'll see you next time.